Partnership
   Responsibility
   Innovation
   Excellence
Passion for pharmaceutical, medical, cosmetic, perfume, OTC and food packaging
APG Europe is an Indutrade company whose packaging platform is designed for
supply chain management servicing the world's most reliable and innovative companies..
Why we’re here

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Our right to exist lies in our service: we create practical total solutions for packaging and logistics issues. Tailor-made for our customers. From start-ups to the established order.

Our technical skills enable us to innovate and support our clients in achieving their goals.

Your success
Our goal

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Satisfied customers are our goal.

Our helpful packaging specialists operate on the values of striving for excellence and transparency: Partnership pur sang.

Each product and each packaging serves a purpose, each requiring its own innovative solution. For more than 40 years, customers have trusted our quality, creativity and dedication.

Growing together
Developing together

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You can always count on us.

We are loyal and engaged with our customers and suppliers.

As a supply chain partner we fulfill a resonace role representing your priorities in order to safeguard your competitiveness and success. To create a service level we believe you can't get anywhere else.

Complaint registration

Occasionally something goes wrong with an order or we just make a mistake. That is annoying, especially for you.
APG Europe strives for 100% customer satisfaction. We have put in place strict quality assurance policies and our quality procedures are straightforward, meaning we always try to solve complaints about our products and services systematically.

Your complaint will be administrated in our complaint handling reporting system. Our quality department shall reply to you shortly within one working day. You will receive an email confirmation once your complaint has been reviewed. Subsequently you are able to check the status of your complaint report 24/7 in the My APG portal on our website. You will need to log in with your personal login and password.

Complaint management system

  • 24/7 online access at your complaint registration, complaint status and summary.
  • QA/QC implementation by a certified Quality manager.
  • SAP® ERP integrated, comprehensive complaint management system.
  • A service-oriented quality approach.
  • Streamlined information for excellent customer support.
  • Batch numbers track & traceability.

For additional questions or should you require more information, you can contact Eric van Overbruggen, Quality control engineer: telephone number +31 297 514 6222 or email eon@apg-europe.eu.

How to get access:

  1. Log in via the menu in the blue bar at the top of the page.
  2. Then click the orange button below: